Welcome to the Quillway Help & Support Center.
We’re here to make your experience smooth, creative, and rewarding.
Whether you’re a reader, writer, or photographer, you’ll find answers to common questions below. Still stuck? Reach out via our Contact Page.
📚 Getting Started
How do I sign up?
You can register as a reader or creator by visiting our Join Page. Once registered, you’ll be directed to your personalized dashboard.
What’s the difference between Reader, Writer, and Photographer roles?
- Reader – Browse, follow, and engage with stories.
- Writer – Publish articles, build a following, and earn income.
- Photographer – Upload images and earn when they’re used in posts.
💳 Membership & Payments
Do I need to pay to publish?
Yes. Writers and photographers need an active subscription to publish content. Plans are available monthly or yearly through Stripe.
How do I manage my subscription?
Visit your Account Settings page to upgrade, cancel, or update your billing details.
🧠 Using AI Tools
Are AI tools available to everyone?
AI tools are available as a paid upgrade. Once subscribed to the AI plan, you can generate rough drafts, get title suggestions, and explore trending topics.
Where do I find the AI features?
Log in as a writer, then visit your AI Tools section in your dashboard.
💰 Earnings & Monetization
How can I earn on Quillway?
- Through ad revenue sharing
- By including affiliate links in your stories
- With brand partnerships or sponsorships (available later)
- As a photographer when your images are used in articles
When do I get paid?
Payouts are processed monthly via Stripe once your balance reaches the payout threshold.
📄 Content Rules & Moderation
What kind of content is allowed?
All content must follow our Community Guidelines and be original, respectful, and appropriate for a wide audience. Plagiarism, hate speech, and AI-generated spam are not allowed.
What happens if my content is flagged?
Flagged content will be reviewed. Repeated violations may result in strikes or account suspension.
⚠️ Account Support
I forgot my password — what should I do?
Click “Forgot Password” on the login page to reset it via email.
How do I delete my account?
Contact support at [email protected] or use the message form on our Contact Page to request account deletion.
💡 Still need help?
We’re here for you!
👉 Visit our Contact Page or email us at [email protected]